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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Excellent service from Tom. Went above and beyond. Highly recommend. Reviewed on: 10th July 2025

In branch service review

5
Everything was explained in really clear, easily understood language. Reviewed on: 10th July 2025

In branch service review

4
The staff are so friendly and helpful. I like the fact that customers can have a face-to-face meeting when requested. Reviewed on: 10th July 2025

In branch service review

5
Everything was explained to us properly. Reviewed on: 10th July 2025

In branch service review

5
Society is local, staff always helpful and friendly. They provide the services I need. Reviewed on: 10th July 2025

In branch service review

5
Staff are very good and always polite. Reviewed on: 10th July 2025

In branch service review

5
Very pleasant experience, nice staff. Reviewed on: 10th July 2025

In branch service review

5
Incorrect figures in passbook meant we came out with �500 less than we thought we had in account - dating back to 2023. System had failed to pick up discrepency. Perhaps and annual check should be considered. Reviewed on: 10th July 2025

In branch service review

5
Always liked passbooks, shame one isn't issued for fixed rate products. Reviewed on: 10th July 2025

In branch service review

5
Clear explanation of different account options. Reviewed on: 10th July 2025

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