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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Swift process, clearly explained. Reviewed on: 28th July 2025

In branch service review

5
Good range of services, polite staff and very helpful. Reviewed on: 28th July 2025

In branch service review

5
It's local and the staff are so friendly and approachable. The staff were outstanding - so patient. Reviewed on: 28th July 2025

In branch service review

5
Tom has been very helpful today. A really pleasant meeting to discuss savings - very efficient and very helpful. Reviewed on: 28th July 2025

In branch service review

5
Good products, cheerful and helpful staff. Reviewed on: 28th July 2025

In branch service review

5
The fact it is still a building society and not a bank, I could apply on a written form by post - I do not do online. A present member assured me the staff were helpful and friendly on the phone - pleased to say that was my experience too. Reviewed on: 28th July 2025

In branch service review

4
Thank you that you listened to me and agreed I could continue to make transactions by post. Reviewed on: 28th July 2025

In branch service review

5
Very informative and felt comfortable opening account with all information provided. Reviewed on: 28th July 2025

In branch service review

5
Tom was professional, considerate, caring and ensured I had a good understanding of the different accounts and the best advice for me. Reviewed on: 28th July 2025

In branch service review

5
Friendly helpful staff members in High Row branch, Darlington. Reviewed on: 28th July 2025

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