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Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Very friendly and professional service. Reviewed on: 10th July 2025

In branch service review

5
Can I have 3 regular savings accounts instead of 1. Reviewed on: 10th July 2025

In branch service review

5
Like that it is local and accessible. Very pleasant staff member and everything well explained. Reviewed on: 10th July 2025

In branch service review

5
Excellent service but would prefer opening hours later on afternoons or Saturdays. Reviewed on: 10th July 2025

In branch service review

4
Jess was very polite and very thorough, we were very pleased with all aspects of our requests. Reviewed on: 10th July 2025

In branch service review

5
Had a mortgage with DBS in 1972 and have been with them ever since. Reviewed on: 10th July 2025

In branch service review

5
I was very happy with Charley's explanation of potential accounts and they were very clear and very helpful. It was a pleasure to do business with DBS. Reviewed on: 10th July 2025

In branch service review

5
Friendly service and got appointment quicker than expected. Reviewed on: 10th July 2025

In branch service review

5
Very helpful, clear information, friendly and good service. Reviewed on: 10th July 2025

In branch service review

5
Finally got sorted. Highly recommend DBS. Reviewed on: 10th July 2025

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