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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,603 reviews, last reviewed 1st Jul 2026
20% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

After a mix up transferring our expired ISA After a mix up transferring our expired ISA into a new ISA we went into branch to sort out certificates and close and open new accounts to get the bes... Read more Reviewed on: 1st July 2026
Linda W's avatar
Linda W

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12487)

In branch service review

5
Friendly staff, local, can always contact someone if needed. Good clear information always provided. Patient staff. Never feel rushed. Reviewed on: 21st July 2025

In branch service review

5
Today's experience was very good. I feel that I'm a valued customer even though I'm not telephone banking/online. Would appreciate shorter waits at the desks to carry out transactions though. Reviewed on: 21st July 2025

In branch service review

5
Very helpful, pleasant staff. Very knowledgeable, patient and easy to understand. Reviewed on: 21st July 2025

In branch service review

5
Personal service, town location, office open every weekday, passbooks, competitive rates and a good range of products, knowledgeable staff. Reviewed on: 21st July 2025

In branch service review

5
Everyone at Darlington BS are really helpful and polite and I have no complaints. Reviewed on: 21st July 2025

In branch service review

5
Convenient appointment. Friendly, helpful, patient staff. Reviewed on: 21st July 2025

In branch service review

5
Want higher interest rates on savings. Reviewed on: 21st July 2025

In branch service review

5
First class service - that's why I come back again and again. Reviewed on: 21st July 2025

In branch service review

5
Explained well, excellent service. Reviewed on: 21st July 2025

In branch service review

5
The staff are all friendly and approachable. Reviewed on: 21st July 2025

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