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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Friendly atmosphere, good informal advice with no pressure to buy products. Community led service for area with focus on people. Only one negative, could there be a late night opening until 4pm as difficult to get to in new hours, having to go to other areas which is not so good. Reviewed on: 31st July 2025

In branch service review

5
Update of app would be helpful, i.e. faster and easier access. Reviewed on: 31st July 2025

In branch service review

4
Would prefer paper forms to reinvest rather than online or branch due to age. Savings Direct could not give instructions either. Happy with branch just difficult to get to. Reviewed on: 31st July 2025

In branch service review

5
Good advice and options on ISA accounts. Reviewed on: 31st July 2025

In branch service review

5
Our experience at the Darlington is always good and the girls are fab. Reviewed on: 31st July 2025

In branch service review

5
Opened up a cash ISA. Charley was very informative and reassuring. Outstanding customer service. Well done!!. Reviewed on: 31st July 2025

In branch service review

5
Excellent service, friendly and knowledgeable. Reviewed on: 30th July 2025

In branch service review

5
Very efficient and competent service. Lovely, informative staff. Reviewed on: 30th July 2025

In branch service review

5
It's handy because it's in town and I like the passbooks. Reviewed on: 30th July 2025

In branch service review

5
Excellent advice and service today. Reviewed on: 30th July 2025

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