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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Lovely staff who are always willing to help. Reviewed on: 11th July 2025

In branch service review

5
It would be better if the opening times were later. Reviewed on: 11th July 2025

In branch service review

5
Good all round experience, given a call to let me know my appointment had to be moved. TJ was polite and explained everything to me. Reviewed on: 11th July 2025

In branch service review

5
Local branch where you can speak to a real person. Reviewed on: 11th July 2025

In branch service review

5
Nice environment and staff lovely and always helpful. Able to always answer any questions you may have. Lovely branch to visit. Reviewed on: 11th July 2025

In branch service review

2
Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals like Newcastle BS. Reviewed on: 11th July 2025

In branch service review

5
Very good. Staff friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
I was disappointed that Darlington Building Society have closed the regular savings accounts and offered an inferior savings account. This would make me inclined to move my savings to another provider. Reviewed on: 11th July 2025

In branch service review

5
I'm disappointed that you are discontinuing all passbooks and now issuing more bits of paper that can be very confusing. Reviewed on: 11th July 2025

In branch service review

5
Customer service is always great. Easy to use and to access. More online services needed. Can't access as easy as a regular bank so encourages me to save more. Reviewed on: 11th July 2025

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