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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,603 reviews, last reviewed 1st Jul 2026
20% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

After a mix up transferring our expired ISA After a mix up transferring our expired ISA into a new ISA we went into branch to sort out certificates and close and open new accounts to get the bes... Read more Reviewed on: 1st July 2026
Linda W's avatar
Linda W

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12487)

In branch service review

5
Lovely customer service. Happy friendly staff. Reviewed on: 23rd July 2025

Customer service from Simon

5
Spoke to Simon regarding an account that was maturing. Exceptional customer service. Best ever over the phone, very knowledgeable, respectful and helpful thank you Reviewed on: 22nd July 2025
Karen and David's avatar
Karen and David

In branch service review

5
Local branch where I can speak to people face-to-face. Reviewed on: 22nd July 2025

In branch service review

5
Local and friendly - face-to-face!. Reviewed on: 22nd July 2025

In branch service review

5
Very helpful. Answered all my questions. Reviewed on: 22nd July 2025

In branch service review

5
Excellent experience, very informative. Reviewed on: 22nd July 2025

Great customer service..

5
Kuljit was very helpful and provide great knowledge to assist me to open my account. Reviewed on: 21st July 2025
Max's avatar
Max

In branch service review

5
I like the fact it is accessible 6 days a week and on the high street. Lovely staff. Would definitely recommend. Reviewed on: 21st July 2025

In branch service review

5
Perfect, local high street, love face-to-face. Personal touch and lovely advisor. Reviewed on: 21st July 2025

In branch service review

5
Always welcoming. Offered online but I do not do online. Reviewed on: 21st July 2025

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