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Darlington Building Society: Savings reviews

4.87
Based on 12,603 reviews, last reviewed 1st Jul 2026
20% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

After a mix up transferring our expired ISA After a mix up transferring our expired ISA into a new ISA we went into branch to sort out certificates and close and open new accounts to get the bes... Read more Reviewed on: 1st July 2026
Linda W's avatar
Linda W

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12487)

In branch service review

5
A very professional and informative meeting to discuss savings. Reviewed on: 24th July 2025

In branch service review

5
Always available - helpful and friendly. Member for a number of years. Reviewed on: 24th July 2025

In branch service review

5
Staff always helpful and really nice. Reviewed on: 24th July 2025

In branch service review

5
Clear information given in a friendly manner. Reviewed on: 24th July 2025

In branch service review

5
Very simple and explain everything you need to know and answer questions well. Reviewed on: 24th July 2025

In branch service review

5
Very efficient, helpful and polite. Excellent service. Reviewed on: 24th July 2025

In branch service review

5
Very informative, everything was explained very well. Reviewed on: 24th July 2025

In branch service review

4
Would like fixed rate product to automatically rollover to another fixed rate product and add new products to letter. Interest rates could be better. Would like to speak to branch rather than central. Reviewed on: 24th July 2025

In branch service review

5
Thomas was very helpful, pleasant and well presented and very understanding of our needs. Reviewed on: 23rd July 2025

In branch service review

5
Very informative, friendly and efficient. Reviewed on: 23rd July 2025

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