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Darlington Building Society: Savings reviews

4.90
Based on 12,461 reviews, last reviewed 30th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was brilliant Simon was brilliant after I outlined my health problems and carried out my instructions efficiently and swiftly to transfer funds into a one year fixe... Read more Reviewed on: 30th April 2026
Anthony Mallen's avatar
Anthony Mallen

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12642)

In branch service review

3
Disappointed Cockerton branch closed - no justification of course. Not happy with change with bonds - no passbooks. Reviewed on: 15th August 2025

In branch service review

5
Contact regularly - like the counter service instead of machines. Reviewed on: 15th August 2025

In branch service review

5
Pleasant; helpful; knowledgeable. Reviewed on: 15th August 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 15th August 2025

In branch service review

5
Very knowledgeable about products and process. Extremely patient and easy to approach. Reviewed on: 15th August 2025

Quick response to queries.

4
Quick response to queries.. Helpful Reviewed on: 15th August 2025

Simon was very helpful and understanding

5
Simon was very helpful and understanding Reviewed on: 15th August 2025

In branch service review

5
Always helpful, professional but friendly customer service is very important to me. Reviewed on: 14th August 2025

In branch service review

5
Quick service, easy to understand - everything was clearly explained. Reviewed on: 14th August 2025

In branch service review

5
Friendly personable service everytime I visit. Reviewed on: 14th August 2025

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