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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Always excellent, efficient and friendly service. Convenient office in local town. Reviewed on: 1st July 2025

In branch service review

5
Forms in black and white for those with poor eyesight. Reviewed on: 1st July 2025

In branch service review

5
Well informed by friendly staff. Reviewed on: 1st July 2025

In branch service review

5
Everything was explained clear and was easy to understand. Reviewed on: 1st July 2025

In branch service review

5
Friendly face-to-face service makes you feel at ease and comfortable about your money and local where you are able to answer questions if required. Reviewed on: 1st July 2025

In branch service review

5
Lovely branch. Always pleasant staff. Reviewed on: 1st July 2025

In branch service review

5
Efficient and friendly service. Would like the organisation to inform us of charges to ISA withdrawals. Reviewed on: 1st July 2025

In branch service review

5
Local on the high street. Always accessible. Always pleasant, helpful staff. Reviewed on: 1st July 2025

In branch service review

5
Excellent customer service. Charley very helpful and informative. 5 Stars. Reviewed on: 1st July 2025

In branch service review

5
Spot on service. Nice staff. Great service. Reviewed on: 1st July 2025

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