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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Staff are very good and always polite. Reviewed on: 10th July 2025

In branch service review

5
Very pleasant experience, nice staff. Reviewed on: 10th July 2025

In branch service review

5
Incorrect figures in passbook meant we came out with �500 less than we thought we had in account - dating back to 2023. System had failed to pick up discrepency. Perhaps and annual check should be considered. Reviewed on: 10th July 2025

In branch service review

5
Always liked passbooks, shame one isn't issued for fixed rate products. Reviewed on: 10th July 2025

In branch service review

5
Clear explanation of different account options. Reviewed on: 10th July 2025

In branch service review

5
Karen was very helpful today - helped me with what I needed to do - I am one happy customer. Reviewed on: 10th July 2025

In branch service review

5
An excellent experience. Everything explained in clear, concise language. Very professional young man. Reviewed on: 10th July 2025

In branch service review

5
Friendly and efficient face-to-face service. Reviewed on: 9th July 2025

In branch service review

5
Charley was very helpful. The process was made easy to understand and implement. Reviewed on: 9th July 2025

In branch service review

5
Knowledgeable about products and friendly staff. Reviewed on: 9th July 2025

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