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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,489 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcomed to the office by Molly. Welcomed to the office by Molly with a lovely friendly smile. Very professional and I find she is very clear at explaining all the info necessary. Aft... Read more Reviewed on: 3rd July 2026
Judith E's avatar
Judith E

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12490)

In branch service review

5
Friendly approachable staff. Clear advice and information. Helpful staff. Reviewed on: 1st July 2025

In branch service review

5
I was happy to sort out various savings accounts on the "off chance" saved coming into town again and making an appointment. I was dealt with efficiently and swiftly. Reviewed on: 1st July 2025

In branch service review

5
Very friendly staff member, very good customer service (I would highly recommend). Pleasant transaction. Reviewed on: 1st July 2025

In branch service review

1
Unhappy and disappointed in dropping the interest rate on my special occasion saver to a very low rate. Reviewed on: 1st July 2025

In branch service review

5
Very efficient and TJ explained everything understandably and clearly. Felt very comfortable. Reviewed on: 1st July 2025

In branch service review

5
Local branch, face to face meetings, competitive rates and friendly, efficient staff. Reviewed on: 1st July 2025

In branch service review

5
Local branch, very good customer service. Reviewed on: 1st July 2025

In branch service review

5
Friendly and easy to do everything. Explained well. Reviewed on: 1st July 2025

In branch service review

5
Always excellent, efficient and friendly service. Convenient office in local town. Reviewed on: 1st July 2025

In branch service review

5
Forms in black and white for those with poor eyesight. Reviewed on: 1st July 2025

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