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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Tom was excellent with his presentation. He is an asset to the DBS. Reviewed on: 7th July 2025

In branch service review

5
Good experience. Like to have a passbook. Like a local branch. Reviewed on: 7th July 2025

In branch service review

5
Please bring back the special occasion save account. Because this account is what brought me to DBS in the first place. Reviewed on: 7th July 2025

In branch service review

5
Excellent customer service. Always have time to explain any queries. Very friendly and welcoming. Reviewed on: 7th July 2025

In branch service review

5
It's local and I'm able to manage it not online, being able to talk face-to-face person. Better opening hours could be better if you work. Try and reduce account pack. Staff have your interests at heart and are very knowledgeable. Reviewed on: 7th July 2025

In branch service review

5
Your wonderful staff - friendly, professional service. Very sad that the special occasion saver accounts are no more. Looking forward to accounts that are as good. Reviewed on: 7th July 2025

In branch service review

5
Local office. Nicola was very helpful and professional. Appointment was easy to make. Reviewed on: 7th July 2025

In branch service review

5
Friendly staff, good environment, happy to recommend. Reviewed on: 7th July 2025

In branch service review

5
Friendly and efficient. Felt very comfortable. Reviewed on: 7th July 2025

In branch service review

5
Excellent customer service - a pleasure in today's society of such quality. Reviewed on: 7th July 2025

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