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Darlington Building Society: Savings reviews

4.87
Based on 12,489 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcomed to the office by Molly. Welcomed to the office by Molly with a lovely friendly smile. Very professional and I find she is very clear at explaining all the info necessary. Aft... Read more Reviewed on: 3rd July 2026
Judith E's avatar
Judith E

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12490)

In branch service review

5
Well informed by friendly staff. Reviewed on: 1st July 2025

In branch service review

5
Everything was explained clear and was easy to understand. Reviewed on: 1st July 2025

In branch service review

5
Friendly face-to-face service makes you feel at ease and comfortable about your money and local where you are able to answer questions if required. Reviewed on: 1st July 2025

In branch service review

5
Lovely branch. Always pleasant staff. Reviewed on: 1st July 2025

In branch service review

5
Efficient and friendly service. Would like the organisation to inform us of charges to ISA withdrawals. Reviewed on: 1st July 2025

In branch service review

5
Local on the high street. Always accessible. Always pleasant, helpful staff. Reviewed on: 1st July 2025

In branch service review

5
Excellent customer service. Charley very helpful and informative. 5 Stars. Reviewed on: 1st July 2025

In branch service review

5
Spot on service. Nice staff. Great service. Reviewed on: 1st July 2025

In branch service review

5
Everything explained fully. Person-to-person. Reviewed on: 1st July 2025

In branch service review

5
Local, Can talk to advisor face to face. Reviewed on: 25th June 2025

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