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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Advice and information explained clearly. Reviewed on: 25th June 2025

In branch service review

5
Came in today and Tom carried out the transfer of accounts. He was extremely helpful and professional. Reviewed on: 24th June 2025

In branch service review

5
A good friendly and professional service. Reviewed on: 24th June 2025

In branch service review

5
Tom was very helpful, pleasant and polite. Reviewed on: 24th June 2025

In branch service review

5
Friendly, knowledgeable advice, very helpful. Reviewed on: 24th June 2025

In branch service review

5
easy to book appointment, shown online banking. Did exactly what I asked. Reviewed on: 24th June 2025

In branch service review

5
Like the staff always efficient and friendly. Nothing to improve and very satisfied. Reviewed on: 24th June 2025

In branch service review

5
The staff on the disk are a pleasure to deal with. Reviewed on: 24th June 2025

In branch service review

5
Very helpful and friendly service. Reviewed on: 24th June 2025

Positive customer experience with advisor able to an...

5
Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher interest rates as I am unable to access branch due to reduced opening hours. Reviewed on: 20th June 2025
Kay's avatar
Kay

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