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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

Booked an appointment but i took unwell and phoned t...

5
Booked an appointment but i took unwell and phoned to cancel simon answered all my questions and give me lots of helpful advice about savings accounts over the phone as I don't do online banking Reviewed on: 4th July 2025
Jok's avatar
Jok

Excellent caring service provided by Simon McCabe.

5
Excellent caring service provided by Simon McCabe. Very patient, excellent sharing of his expertise. Excellent ambassador for Darlington Building Society. Reviewed on: 4th July 2025
Anthony F's avatar
Anthony F

In branch service review

5
Great that it is still on the high street, lovely staff. Reviewed on: 4th July 2025

In branch service review

5
Very helpful member of staff. Went through everything very clearly. Reviewed on: 4th July 2025

In branch service review

5
No need for improvement - very good. Reviewed on: 3rd July 2025

In branch service review

5
Very friendly, easy to discuss matters. No hard sell. Reviewed on: 3rd July 2025

In branch service review

5
Would like a passbook wallet! Branch is close enough to parking spaces which is a benefite. Dylan did a brilliant appointment for us the past two visits. Reviewed on: 3rd July 2025

In branch service review

5
Explained well. Friendly customer service and happy with treatment today. Reviewed on: 3rd July 2025

In branch service review

5
Obtained a mortgage with Darlington Building Society in 1970 and have been with you ever since. Reviewed on: 3rd July 2025

In branch service review

5
Ease of use, nice friendly staff, good savings products and advice. Reviewed on: 3rd July 2025

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