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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Friendly staff, local branch and good rates for savings. Reviewed on: 13th June 2025

In branch service review

5
Everything fine thank you. Satisfactory. Reviewed on: 13th June 2025

Customer service at it's best!

5
Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken through the steps to open the account. Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Great service

5
Always great, friendly, helpful, staff both in branches and over the telephone. Quick service both via branch and online. Would highly recommend. Easy to use website too. Never any issues. Great to see local branches still on the high street Reviewed on: 12th June 2025
Legend 's avatar
Legend

In branch service review

5
Well established local building society. Reviewed on: 12th June 2025

In branch service review

5
Local friendly welcoming staff always happy to help. Not rushed. Reviewed on: 12th June 2025

In branch service review

5
Staff was very knowledgeable and courteous. Reviewed on: 11th June 2025

In branch service review

5
Amazing experience, Chantell was professional and amazing. Reviewed on: 11th June 2025

In branch service review

5
Megan was very helpful and knowledgeable about the savings products to help me in my decision. Reviewed on: 11th June 2025

In branch service review

5
Megan was very helpful, polite and professional. It was a nice experience and I would recommend the society to friends. Reviewed on: 11th June 2025

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