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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
I've been a customer of DBS for a lot of years now and I've never had anything but positive experiences. The staff are always friendly and knowledgeable. Reviewed on: 19th June 2025

In branch service review

5
Stevie was very helpful, knowledgeable and polite. She is a credit to your company. Reviewed on: 19th June 2025

In branch service review

5
The only improvement I consider is to make sure customers are told before attending appointment s to invest to bring their passport etc for identification. (even if you already have an account). Reviewed on: 19th June 2025

In branch service review

5
Nicola was friendly and polite. Did exactly what I wanted without hassle. Reviewed on: 19th June 2025

In branch service review

5
I like it because it is local, staff are friendly. Reviewed on: 19th June 2025

In branch service review

4
Very friendly and helpful staff. Mandatory video didn't work very well so not sure if its mandatory. Reviewed on: 19th June 2025

In branch service review

5
Excellent information and customer service. Reviewed on: 19th June 2025

In branch service review

5
Love the service and always friendly and helpful staff. Reviewed on: 19th June 2025

In branch service review

5
Professional, understanding, caring. Reviewed on: 19th June 2025

In branch service review

5
Everyone has been really nice helpful friendly. Quick appointment and leaving happy. Reviewed on: 18th June 2025

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