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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Very friendly - helpful and positive. Don't think any improvement needed. Reviewed on: 11th June 2025

In branch service review

5
Situated in town useful. Today been very helpful with my enquiries. Reviewed on: 11th June 2025

In branch service review

5
Very helpful and very courteous. Reviewed on: 10th June 2025

In branch service review

5
Customer service is good. Nice friendly staff. Easy access to the bank and nice to have a chat. Reviewed on: 10th June 2025

In branch service review

5
I could not have asked for better. Reviewed on: 9th June 2025

In branch service review

5
Assistant very helpful and friendly. Reviewed on: 9th June 2025

In branch service review

5
There can be a line for the tills as long as there are plenty of tills open there is no problem. Reviewed on: 9th June 2025

In branch service review

5
Limit paperwork to complete for accounts. Reviewed on: 9th June 2025

In branch service review

5
Excellent customer service. Very patient and thorough - fabulous product knowledge. Reviewed on: 9th June 2025

In branch service review

5
Efficient and friendly and competitive products. Reviewed on: 9th June 2025

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