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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
High street and a face-to-face service. Reviewed on: 2nd July 2025

In branch service review

5
Great friendly service, very professional, made everything easy to understand. Reviewed on: 2nd July 2025

In branch service review

5
I like the way we were treated. The lady was brilliant. Made us so homely. Reviewed on: 2nd July 2025

In branch service review

5
Excellent - Christina is amazing, friendly and explains well. Reviewed on: 2nd July 2025

In branch service review

5
Very good advice and very courteous. Reviewed on: 2nd July 2025

In branch service review

5
Excellent service. Pleasant staff. Reviewed on: 2nd July 2025

In branch service review

5
Disappointed because the opening hours are not enough. Can't always get into town before closing at 2.30pm. Reviewed on: 2nd July 2025

In branch service review

5
It appears to me that instead of closing old accounts you just reduce the interest rate and wait until the saver notices - not what I expect from DBS!. Reviewed on: 2nd July 2025

In branch service review

5
Very good - clear, efficient and fast!. Reviewed on: 2nd July 2025

In branch service review

5
Very easy, staff very knowledgeable. Reviewed on: 2nd July 2025

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