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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Quick, efficient and informative. Reviewed on: 2nd July 2025

Swift Customer Service responses

5
I have had to contact the support team twice today and both times a response came back really swiftly, I was very impressed Reviewed on: 1st July 2025

In branch service review

5
Staff are always friendly. Any queries answered quickly and good advice given. Reviewed on: 1st July 2025

In branch service review

5
Good opening times. Helpful friendly service. Good product range and information. Reviewed on: 1st July 2025

In branch service review

5
Helpful and friendly, an actually here on the high street. Reviewed on: 1st July 2025

In branch service review

5
Everything explained in plain language. All options explained. Reviewed on: 1st July 2025

In branch service review

5
Friendly approachable staff. Clear advice and information. Helpful staff. Reviewed on: 1st July 2025

In branch service review

5
I was happy to sort out various savings accounts on the "off chance" saved coming into town again and making an appointment. I was dealt with efficiently and swiftly. Reviewed on: 1st July 2025

In branch service review

5
Very friendly staff member, very good customer service (I would highly recommend). Pleasant transaction. Reviewed on: 1st July 2025

In branch service review

1
Unhappy and disappointed in dropping the interest rate on my special occasion saver to a very low rate. Reviewed on: 1st July 2025

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