Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12414)

In branch service review

5
Very helpful with opening an ISA and savings account. Informative about tax to be paid on interest earned. Reviewed on: 9th June 2025

In branch service review

5
I am very satisfied with the service in my local branch all the staff are very helpful and good advice when I need help with my accounts. Reviewed on: 9th June 2025

In branch service review

5
No waiting time when calling in. Always willing to help and offer advice. Reviewed on: 9th June 2025

In branch service review

5
We were very satisfied with the customer service and how everything was explained to us. Reviewed on: 9th June 2025

In branch service review

5
Friendly and efficient with top products. Reviewed on: 9th June 2025

In branch service review

5
Moving account made easy by staff. Reviewed on: 9th June 2025

In branch service review

5
Staff are really helpful went over and above today wanted to open new savings account, didn't realise I needed and appointment. Ladies took time and effort to advice of best saving accounts for my needs and helped open on site on the day. Exceptional service. Reviewed on: 7th June 2025

In branch service review

5
Chrissy was very helpful and friendly and explained everything in a straightforward manner and ensured I understood and was happy with everything. A pleasant experience from reception to opening an A/C. Reviewed on: 6th June 2025

In branch service review

5
Great customer service, very friendly and helpful. Love that you can so in branch and see someone face to face. Reviewed on: 6th June 2025

In branch service review

5
Such well informed staff who gave us good advice. Face to face discussions are so much better. Reviewed on: 6th June 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill