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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Not much. Preserve the branches in perpetuity. Reviewed on: 13th June 2025

In branch service review

5
Easy and simple to deal with. Accounts opened easily, and full information explained well. Reviewed on: 13th June 2025

In branch service review

5
As always they are efficient, friendly and informative. Reviewed on: 13th June 2025

In branch service review

5
Well treated by staff and advisors. All explained well and questions answered. Reviewed on: 13th June 2025

In branch service review

5
Very friendly and helpful staff. Reviewed on: 13th June 2025

In branch service review

5
Personal service, friendly and professional. Reviewed on: 13th June 2025

In branch service review

5
I like using the passbook where other banks are forcing people onto computers which we done use or understand. Reviewed on: 13th June 2025

In branch service review

5
Very good overall, In all the years of being a member I have never had a bad experience. Reviewed on: 13th June 2025

In branch service review

5
I find all the staff here are very helpful and well informed. Reviewed on: 13th June 2025

In branch service review

5
Staff friendly on phone and in branch. Reviewed on: 13th June 2025

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