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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,489 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcomed to the office by Molly. Welcomed to the office by Molly with a lovely friendly smile. Very professional and I find she is very clear at explaining all the info necessary. Aft... Read more Reviewed on: 3rd July 2026
Judith E's avatar
Judith E

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12490)

In branch service review

5
The interaction went smoothly and Clare was very helpful and explained things clearly. Reviewed on: 19th June 2025

In branch service review

5
Appointment was carried out very professional way. There was a few technical problems but it didn't phase Claire in any way. She carried on regardless. Reviewed on: 19th June 2025

In branch service review

5
Claire was very helpful and knowledgeable. Help us to decide what a/c we wanted. Reviewed on: 19th June 2025

In branch service review

5
Have been advised of all products. Easy to understand very satisfactory. Claire was brilliant. Reviewed on: 19th June 2025

In branch service review

5
Excellent website, clear and really easy to follow and find out about different options for accounts. Friendly staff, helpful and plenty of opportunity to ask questions. Reviewed on: 19th June 2025

In branch service review

5
Always very helpful and understanding. Reviewed on: 19th June 2025

In branch service review

5
Local, handy to pop into branch on the high street. Good range of products. Friendly helpful staff. Reviewed on: 19th June 2025

In branch service review

5
No improvement except higher interest rates! Staff are all so lovely!. Reviewed on: 19th June 2025

In branch service review

5
I've been a customer of DBS for a lot of years now and I've never had anything but positive experiences. The staff are always friendly and knowledgeable. Reviewed on: 19th June 2025

In branch service review

5
Stevie was very helpful, knowledgeable and polite. She is a credit to your company. Reviewed on: 19th June 2025

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