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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,489 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcomed to the office by Molly. Welcomed to the office by Molly with a lovely friendly smile. Very professional and I find she is very clear at explaining all the info necessary. Aft... Read more Reviewed on: 3rd July 2026
Judith E's avatar
Judith E

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12490)

In branch service review

5
The only improvement I consider is to make sure customers are told before attending appointment s to invest to bring their passport etc for identification. (even if you already have an account). Reviewed on: 19th June 2025

In branch service review

5
Nicola was friendly and polite. Did exactly what I wanted without hassle. Reviewed on: 19th June 2025

In branch service review

5
I like it because it is local, staff are friendly. Reviewed on: 19th June 2025

In branch service review

4
Very friendly and helpful staff. Mandatory video didn't work very well so not sure if its mandatory. Reviewed on: 19th June 2025

In branch service review

5
Excellent information and customer service. Reviewed on: 19th June 2025

In branch service review

5
Love the service and always friendly and helpful staff. Reviewed on: 19th June 2025

In branch service review

5
Professional, understanding, caring. Reviewed on: 19th June 2025

In branch service review

5
Everyone has been really nice helpful friendly. Quick appointment and leaving happy. Reviewed on: 18th June 2025

In branch service review

5
Lovely helpful and friendly staff. Reviewed on: 18th June 2025

In branch service review

3
Customer would prefer to have options. Reviewed on: 18th June 2025

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