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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very efficient and TJ explained everything understandably and clearly. Felt very comfortable. Reviewed on: 1st July 2025

In branch service review

5
Local branch, face to face meetings, competitive rates and friendly, efficient staff. Reviewed on: 1st July 2025

In branch service review

5
Local branch, very good customer service. Reviewed on: 1st July 2025

In branch service review

5
Friendly and easy to do everything. Explained well. Reviewed on: 1st July 2025

In branch service review

5
Always excellent, efficient and friendly service. Convenient office in local town. Reviewed on: 1st July 2025

In branch service review

5
Forms in black and white for those with poor eyesight. Reviewed on: 1st July 2025

In branch service review

5
Well informed by friendly staff. Reviewed on: 1st July 2025

In branch service review

5
Everything was explained clear and was easy to understand. Reviewed on: 1st July 2025

In branch service review

5
Friendly face-to-face service makes you feel at ease and comfortable about your money and local where you are able to answer questions if required. Reviewed on: 1st July 2025

In branch service review

5
Lovely branch. Always pleasant staff. Reviewed on: 1st July 2025

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