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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Helpful explanations of different options and accounts . Pleasant manner, friendly. Reviewed on: 6th June 2025

In branch service review

4
Some kind of reward for being a long term member - there is no loyalty bonus for being loyal to the society. Reviewed on: 5th June 2025

In branch service review

5
Very good when you enter the Branch. Reviewed on: 5th June 2025

In branch service review

5
First class service by Tom. Depth of knowledge and treated us like an individual. Reviewed on: 5th June 2025

In branch service review

5
Good service, would prefer passbooks for fixed rates, friendly nice people. Tom, Linda, Louise and Dylan all excellent and help me tremendously. Reviewed on: 5th June 2025

In branch service review

5
Prompt and efficient, can ask no more. Reviewed on: 5th June 2025

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 5th June 2025

In branch service review

5
A pre-booked appointment. Timing excellent. Information provided detailed and clear. Very professional and positive meeting with Dylan. Reviewed on: 5th June 2025

In branch service review

5
Megan explained every thoroughly and was very pleasant. Very good at her Job - Thank you. Reviewed on: 5th June 2025

In branch service review

5
Always helpful and pleasant. Point you in the right direction. Reviewed on: 5th June 2025

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