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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Efficient and friendly service. Would like the organisation to inform us of charges to ISA withdrawals. Reviewed on: 1st July 2025

In branch service review

5
Local on the high street. Always accessible. Always pleasant, helpful staff. Reviewed on: 1st July 2025

In branch service review

5
Excellent customer service. Charley very helpful and informative. 5 Stars. Reviewed on: 1st July 2025

In branch service review

5
Spot on service. Nice staff. Great service. Reviewed on: 1st July 2025

In branch service review

5
Everything explained fully. Person-to-person. Reviewed on: 1st July 2025

In branch service review

5
Local, Can talk to advisor face to face. Reviewed on: 25th June 2025

In branch service review

5
Karen way very helpful and informative about the product and completing all the relevant forms. Reviewed on: 25th June 2025

In branch service review

5
A straightforward, honest, old school in all the best ways Building Society. Friendly, easy of access to a branch. I would consider you for other financial products in the future. Reviewed on: 25th June 2025

In branch service review

5
Very good service provided for my ISA change over. Reviewed on: 25th June 2025

In branch service review

5
Easy appointment and run through of accounts and set up new ones. Reviewed on: 25th June 2025

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