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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very good advice given on opening and closing accounts. Reviewed on: 25th June 2025

In branch service review

5
I love DBS and the staff are always very kind of and helpful. Reviewed on: 25th June 2025

In branch service review

5
Don't think anything can be improved good service every time I am in branch. Reviewed on: 25th June 2025

In branch service review

5
As always fantastic helpful service. Reviewed on: 25th June 2025

In branch service review

5
Staff were amazing, helped me change my account. Reviewed on: 25th June 2025

In branch service review

5
The staff are lovely very professional, took care with my husband who has Alzheimer's. Nothing was too much trouble. Reviewed on: 25th June 2025

In branch service review

5
On time, clear instructions and condition explained clearly. Reviewed on: 25th June 2025

In branch service review

5
Service generally very good but disappointed that the society decide to reduce the interest rates. Reviewed on: 25th June 2025

In branch service review

5
Lovely staff, that are helpful and gave me time as I have a learning challenge of dyslexia and catered for my needs. Thank you. Reviewed on: 25th June 2025

In branch service review

5
Perfectly well explained, very happy with my treatment. Reviewed on: 25th June 2025

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