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Darlington Building Society: Savings reviews

4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Local, Friendly efficient staff supporting local business. Reviewed on: 9th June 2025

In branch service review

5
Very happy with everything, lovely staff. Reviewed on: 9th June 2025

In branch service review

5
Excellent service from TJ the agent. Reviewed on: 9th June 2025

In branch service review

5
Have being able to have face to face contact. Reviewed on: 9th June 2025

In branch service review

5
The security test should be quicker. The person who dealt with me was very good. Reviewed on: 9th June 2025

In branch service review

5
Friendly staff well informed about products provided information I required thank you. Reviewed on: 9th June 2025

In branch service review

5
Met by Joanne a very polite and informative person. She explained fully and in-depth the information and process of the accounts. Reviewed on: 9th June 2025

In branch service review

5
Like that I can talk to someone face to face and all in my home town. Reviewed on: 9th June 2025

In branch service review

5
Very helpful with opening an ISA and savings account. Informative about tax to be paid on interest earned. Reviewed on: 9th June 2025

In branch service review

5
I am very satisfied with the service in my local branch all the staff are very helpful and good advice when I need help with my accounts. Reviewed on: 9th June 2025

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