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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12490)

In branch service review

5
Lovely experience with Dylan. Very helpful!. Reviewed on: 13th June 2025

In branch service review

5
Excellent customer service. Good range of products and well explained. Reviewed on: 13th June 2025

In branch service review

5
Explained fully and professionally. Reviewed on: 13th June 2025

In branch service review

5
Branch Access, Personal and professional service. Reviewed on: 13th June 2025

In branch service review

5
Access to branch - at present reduced days open. Reviewed on: 13th June 2025

In branch service review

5
Excellent service and was walked though everything with confidence. Reviewed on: 13th June 2025

In branch service review

5
Friendly staff, local branch and good rates for savings. Reviewed on: 13th June 2025

In branch service review

5
Everything fine thank you. Satisfactory. Reviewed on: 13th June 2025

Customer service at it's best!

5
Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken through the steps to open the account. Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Great service

5
Always great, friendly, helpful, staff both in branches and over the telephone. Quick service both via branch and online. Would highly recommend. Easy to use website too. Never any issues. Great to see local branches still on the high street Reviewed on: 12th June 2025
Legend 's avatar
Legend

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