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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
No waiting time when calling in. Always willing to help and offer advice. Reviewed on: 9th June 2025

In branch service review

5
We were very satisfied with the customer service and how everything was explained to us. Reviewed on: 9th June 2025

In branch service review

5
Friendly and efficient with top products. Reviewed on: 9th June 2025

In branch service review

5
Moving account made easy by staff. Reviewed on: 9th June 2025

In branch service review

5
Staff are really helpful went over and above today wanted to open new savings account, didn't realise I needed and appointment. Ladies took time and effort to advice of best saving accounts for my needs and helped open on site on the day. Exceptional service. Reviewed on: 7th June 2025

In branch service review

5
Chrissy was very helpful and friendly and explained everything in a straightforward manner and ensured I understood and was happy with everything. A pleasant experience from reception to opening an A/C. Reviewed on: 6th June 2025

In branch service review

5
Great customer service, very friendly and helpful. Love that you can so in branch and see someone face to face. Reviewed on: 6th June 2025

In branch service review

5
Such well informed staff who gave us good advice. Face to face discussions are so much better. Reviewed on: 6th June 2025

In branch service review

5
Helpful explanations of different options and accounts . Pleasant manner, friendly. Reviewed on: 6th June 2025

In branch service review

4
Some kind of reward for being a long term member - there is no loyalty bonus for being loyal to the society. Reviewed on: 5th June 2025

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