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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Like the staff always efficient and friendly. Nothing to improve and very satisfied. Reviewed on: 24th June 2025

In branch service review

5
The staff on the disk are a pleasure to deal with. Reviewed on: 24th June 2025

In branch service review

5
Very helpful and friendly service. Reviewed on: 24th June 2025

Positive customer experience with advisor able to an...

5
Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher interest rates as I am unable to access branch due to reduced opening hours. Reviewed on: 20th June 2025

In branch service review

5
Martin was very very professional and helpful. Reviewed on: 20th June 2025

In branch service review

5
Spot on, Like local branch, treats me like an individual. Reviewed on: 20th June 2025

In branch service review

5
Happy with the service provided. Reviewed on: 20th June 2025

In branch service review

5
Less Queueing otherwise fabulous. Reviewed on: 20th June 2025

In branch service review

5
I loved the way Hollie did here job. Friendly, clear info and immediate impression was "I can trust this person". Good experience all round. Reviewed on: 20th June 2025

In branch service review

5
Good experience everything was explained clearly and the advice was good and relevant to me. Would like to see you open Saturdays again. Reviewed on: 19th June 2025

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