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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Very good when you enter the Branch. Reviewed on: 5th June 2025

In branch service review

5
First class service by Tom. Depth of knowledge and treated us like an individual. Reviewed on: 5th June 2025

In branch service review

5
Good service, would prefer passbooks for fixed rates, friendly nice people. Tom, Linda, Louise and Dylan all excellent and help me tremendously. Reviewed on: 5th June 2025

In branch service review

5
Prompt and efficient, can ask no more. Reviewed on: 5th June 2025

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 5th June 2025

In branch service review

5
A pre-booked appointment. Timing excellent. Information provided detailed and clear. Very professional and positive meeting with Dylan. Reviewed on: 5th June 2025

In branch service review

5
Megan explained every thoroughly and was very pleasant. Very good at her Job - Thank you. Reviewed on: 5th June 2025

In branch service review

5
Always helpful and pleasant. Point you in the right direction. Reviewed on: 5th June 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 5th June 2025

In branch service review

5
Polite, friendly, Quick, Honest, Knowledgeable, Kindness. Reviewed on: 5th June 2025

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