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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Excellent website, clear and really easy to follow and find out about different options for accounts. Friendly staff, helpful and plenty of opportunity to ask questions. Reviewed on: 19th June 2025

In branch service review

5
Always very helpful and understanding. Reviewed on: 19th June 2025

In branch service review

5
Local, handy to pop into branch on the high street. Good range of products. Friendly helpful staff. Reviewed on: 19th June 2025

In branch service review

5
No improvement except higher interest rates! Staff are all so lovely!. Reviewed on: 19th June 2025

In branch service review

5
I've been a customer of DBS for a lot of years now and I've never had anything but positive experiences. The staff are always friendly and knowledgeable. Reviewed on: 19th June 2025

In branch service review

5
Stevie was very helpful, knowledgeable and polite. She is a credit to your company. Reviewed on: 19th June 2025

In branch service review

5
The only improvement I consider is to make sure customers are told before attending appointment s to invest to bring their passport etc for identification. (even if you already have an account). Reviewed on: 19th June 2025

In branch service review

5
Nicola was friendly and polite. Did exactly what I wanted without hassle. Reviewed on: 19th June 2025

In branch service review

5
I like it because it is local, staff are friendly. Reviewed on: 19th June 2025

In branch service review

4
Very friendly and helpful staff. Mandatory video didn't work very well so not sure if its mandatory. Reviewed on: 19th June 2025

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