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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Friendly professional and listened to what we require. Very reassuring and caring. Please keep in person face to face. Reviewed on: 30th May 2025

In branch service review

5
Very pleasant staff knowledgeable and helpful. Reviewed on: 30th May 2025

In branch service review

5
TJ has been very helpful explaining all the account to me and patient as had to feed baby when I arrived. Service has been exactly as I'd expect. Reviewed on: 30th May 2025

In branch service review

5
Very friendly and helpful staff. Reviewed on: 29th May 2025

In branch service review

5
Everything straightforward and pleasant staff. Reviewed on: 29th May 2025

In branch service review

5
Very pleased with is service, very professional. Reviewed on: 29th May 2025

In branch service review

5
Very organised and understanding also pleasant gave time for us to understand. Reviewed on: 29th May 2025

In branch service review

5
We have new accounts at the DBS for over 35 years and have always received excellent customer service from your branch. Always friendly and helpful and very knowledgeable about DBS products - no notes for improvement. Reviewed on: 29th May 2025

Helpful Gentleman

5
I phoned for some information about my accounts and spoke to Simon who was vey helpful and knowledgeable. Reviewed on: 28th May 2025
P H's avatar
P H

In branch service review

5
Very professional, Good sound advice. Reviewed on: 28th May 2025

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