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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12490)

In branch service review

5
Excellent service from TJ the agent. Reviewed on: 9th June 2025

In branch service review

5
Have being able to have face to face contact. Reviewed on: 9th June 2025

In branch service review

5
The security test should be quicker. The person who dealt with me was very good. Reviewed on: 9th June 2025

In branch service review

5
Friendly staff well informed about products provided information I required thank you. Reviewed on: 9th June 2025

In branch service review

5
Met by Joanne a very polite and informative person. She explained fully and in-depth the information and process of the accounts. Reviewed on: 9th June 2025

In branch service review

5
Like that I can talk to someone face to face and all in my home town. Reviewed on: 9th June 2025

In branch service review

5
Very helpful with opening an ISA and savings account. Informative about tax to be paid on interest earned. Reviewed on: 9th June 2025

In branch service review

5
I am very satisfied with the service in my local branch all the staff are very helpful and good advice when I need help with my accounts. Reviewed on: 9th June 2025

In branch service review

5
No waiting time when calling in. Always willing to help and offer advice. Reviewed on: 9th June 2025

In branch service review

5
We were very satisfied with the customer service and how everything was explained to us. Reviewed on: 9th June 2025

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