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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

Fantastic experience today.

5
Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings, so it's fantastic that he can still get a passbook account to watch his pennies grow. The staff were wonderful with him. The low counter for disabled customers was perfect so that he could see what the assistant was doing. He was allowed to 'help' her weigh his money and the staff attitude made the experience so positive that we will be going regularly to do this. Banks could learn a lot about personal service from small building societies Reviewed on: 3rd June 2025
Pam B's avatar
Pam B

In branch service review

5
An excellent experience, everything explained clearly. Reviewed on: 3rd June 2025

In branch service review

5
Extremely easy experience dealt with in a very pleasant professional manner. Would definitely recommend. Reviewed on: 3rd June 2025

In branch service review

5
Always a pleasure to call into the branch when its open! Notie the reduced hours, staff are always friendly, knowledgeable and very helpful. Reviewed on: 3rd June 2025

In branch service review

5
TJ was great, very professional. Reviewed on: 3rd June 2025

In branch service review

5
Friendly Professional staff - good products and prompt service. Reviewed on: 2nd June 2025

In branch service review

5
Karen and Lisa were very helpful and professional. Reviewed on: 30th May 2025

In branch service review

5
The staff are all lovely, very helpful and knowledgeable. Its good to be able to go into a branch and talk to people. Reviewed on: 30th May 2025

In branch service review

5
I opened my daughters account as my grandma had one for me Karen was very professional asked lots of questions. We are coming back for a mortgage health check. Reviewed on: 30th May 2025

In branch service review

5
Understood all that was explained very clearly. Reviewed on: 30th May 2025

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