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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12490)

In branch service review

5
Friendly and efficient with top products. Reviewed on: 9th June 2025

In branch service review

5
Moving account made easy by staff. Reviewed on: 9th June 2025

In branch service review

5
Staff are really helpful went over and above today wanted to open new savings account, didn't realise I needed and appointment. Ladies took time and effort to advice of best saving accounts for my needs and helped open on site on the day. Exceptional service. Reviewed on: 7th June 2025

In branch service review

5
Chrissy was very helpful and friendly and explained everything in a straightforward manner and ensured I understood and was happy with everything. A pleasant experience from reception to opening an A/C. Reviewed on: 6th June 2025

In branch service review

5
Great customer service, very friendly and helpful. Love that you can so in branch and see someone face to face. Reviewed on: 6th June 2025

In branch service review

5
Such well informed staff who gave us good advice. Face to face discussions are so much better. Reviewed on: 6th June 2025

In branch service review

5
Helpful explanations of different options and accounts . Pleasant manner, friendly. Reviewed on: 6th June 2025

In branch service review

4
Some kind of reward for being a long term member - there is no loyalty bonus for being loyal to the society. Reviewed on: 5th June 2025

In branch service review

5
Very good when you enter the Branch. Reviewed on: 5th June 2025

In branch service review

5
First class service by Tom. Depth of knowledge and treated us like an individual. Reviewed on: 5th June 2025

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