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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Excellent information and customer service. Reviewed on: 19th June 2025

In branch service review

5
Love the service and always friendly and helpful staff. Reviewed on: 19th June 2025

In branch service review

5
Professional, understanding, caring. Reviewed on: 19th June 2025

In branch service review

5
Everyone has been really nice helpful friendly. Quick appointment and leaving happy. Reviewed on: 18th June 2025

In branch service review

5
Lovely helpful and friendly staff. Reviewed on: 18th June 2025

In branch service review

3
Customer would prefer to have options. Reviewed on: 18th June 2025

In branch service review

5
The staff at BA are always friendly, welcoming, helpful and provide a cup of tea. I truly apricate tis face to face meeting as I don't do internet banking. Reviewed on: 16th June 2025

In branch service review

5
This was the first time id been in the branch, normally used online, your branch is lovely and the staff really helpful. Reviewed on: 14th June 2025

In branch service review

5
Everything done very efficiently and professionally with a very nice real person and not an app. Cheers. Reviewed on: 14th June 2025

In branch service review

5
Always pleasant and well informed. Reviewed on: 14th June 2025

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