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Darlington Building Society: Savings reviews

4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12490)

In branch service review

5
Good service, would prefer passbooks for fixed rates, friendly nice people. Tom, Linda, Louise and Dylan all excellent and help me tremendously. Reviewed on: 5th June 2025

In branch service review

5
Prompt and efficient, can ask no more. Reviewed on: 5th June 2025

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 5th June 2025

In branch service review

5
A pre-booked appointment. Timing excellent. Information provided detailed and clear. Very professional and positive meeting with Dylan. Reviewed on: 5th June 2025

In branch service review

5
Megan explained every thoroughly and was very pleasant. Very good at her Job - Thank you. Reviewed on: 5th June 2025

In branch service review

5
Always helpful and pleasant. Point you in the right direction. Reviewed on: 5th June 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 5th June 2025

In branch service review

5
Polite, friendly, Quick, Honest, Knowledgeable, Kindness. Reviewed on: 5th June 2025

In branch service review

5
Friendly staff, Megan was extremely helpful changing over my account toa rate that suited me. Reviewed on: 5th June 2025

In branch service review

5
House could be improved, sometimes awkward if required later in the day. Reviewed on: 5th June 2025

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