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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Martin extremely professional and helpful this morning had a bad experience with other staff members. Martin is an asset to the team. Reviewed on: 30th May 2025

In branch service review

5
Being able to speak to a person. Reviewed on: 30th May 2025

In branch service review

5
Fantastic, Very easy and very Knowledgeable. Reviewed on: 30th May 2025

In branch service review

5
Charity work, always friendly approach and the consultants. We see are so very good / excellent at their jobs. They make the inexplicable easy to understand. Reviewed on: 30th May 2025

In branch service review

5
Opening hours not long enough. Please open earlier, there is always a queue. Reviewed on: 30th May 2025

In branch service review

5
Glad that you are maintaining a physical presence on the high street, for face to face business. All staff are helpful and efficient. Reviewed on: 30th May 2025

In branch service review

5
The Convenience of the branch, I cannot presently think of anything to grumble about. Reviewed on: 30th May 2025

In branch service review

5
Kieran was incredibly helpful without being pushy. I feel I was given the information I needed to make a sensible, safe choice. Overall a pleasant, satisfactory experience. Reviewed on: 30th May 2025

In branch service review

3
I would like to have longer opening hours. More options for changing accounts at the counter. Reviewed on: 30th May 2025

In branch service review

5
Kieran was extremely helpful and a great asset to the DBS. He explained all aspects clearly to me. Reviewed on: 30th May 2025

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