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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Professional informative explains products / Choice. Reviewed on: 28th May 2025

In branch service review

5
Lovely people always there to help. Reviewed on: 28th May 2025

In branch service review

5
From an internal phone call about opening bank accounts I was offered an appointment within 50 mins of making the call. Amazing service by Tom. Reviewed on: 28th May 2025

In branch service review

5
Helpful, informative, courteous and pleasant. Reviewed on: 28th May 2025

In branch service review

5
Hollie was lovely easy service got what we came in for. Reviewed on: 28th May 2025

First class service

5
First class service and very helpful on the phone Reviewed on: 27th May 2025
Mark R's avatar
Mark R

In branch service review

5
The postal form should be simplified. Reviewed on: 27th May 2025

In branch service review

5
The customer service is really good, but would be easier if online is easier . Reviewed on: 27th May 2025

In branch service review

5
Lovely, helpful, professional staff, helping us more our accounts. Reviewed on: 27th May 2025

In branch service review

5
Able to make an appointment at short notice. Reviewed on: 27th May 2025

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