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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Access to branch - at present reduced days open. Reviewed on: 13th June 2025

In branch service review

5
Excellent service and was walked though everything with confidence. Reviewed on: 13th June 2025

In branch service review

5
Friendly staff, local branch and good rates for savings. Reviewed on: 13th June 2025

In branch service review

5
Everything fine thank you. Satisfactory. Reviewed on: 13th June 2025

Customer service at it's best!

5
Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken through the steps to open the account. Reviewed on: 12th June 2025

Great service

5
Always great, friendly, helpful, staff both in branches and over the telephone. Quick service both via branch and online. Would highly recommend. Easy to use website too. Never any issues. Great to see local branches still on the high street Reviewed on: 12th June 2025

In branch service review

5
Well established local building society. Reviewed on: 12th June 2025

In branch service review

5
Local friendly welcoming staff always happy to help. Not rushed. Reviewed on: 12th June 2025

In branch service review

5
Staff was very knowledgeable and courteous. Reviewed on: 11th June 2025

In branch service review

5
Amazing experience, Chantell was professional and amazing. Reviewed on: 11th June 2025

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