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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12490)

In branch service review

5
Fantastic, Very easy and very Knowledgeable. Reviewed on: 30th May 2025

In branch service review

5
Charity work, always friendly approach and the consultants. We see are so very good / excellent at their jobs. They make the inexplicable easy to understand. Reviewed on: 30th May 2025

In branch service review

5
Opening hours not long enough. Please open earlier, there is always a queue. Reviewed on: 30th May 2025

In branch service review

5
Glad that you are maintaining a physical presence on the high street, for face to face business. All staff are helpful and efficient. Reviewed on: 30th May 2025

In branch service review

5
The Convenience of the branch, I cannot presently think of anything to grumble about. Reviewed on: 30th May 2025

In branch service review

5
Kieran was incredibly helpful without being pushy. I feel I was given the information I needed to make a sensible, safe choice. Overall a pleasant, satisfactory experience. Reviewed on: 30th May 2025

In branch service review

3
I would like to have longer opening hours. More options for changing accounts at the counter. Reviewed on: 30th May 2025

In branch service review

5
Kieran was extremely helpful and a great asset to the DBS. He explained all aspects clearly to me. Reviewed on: 30th May 2025

In branch service review

5
Straight forward interview booking process, prompt meeting, with friendly, knowledgeable member of staff, supportive approach to account selections. Reviewed on: 30th May 2025

In branch service review

5
Open at 9am, be able to put paperwork in place to move money into bonds etc. Reviewed on: 30th May 2025

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