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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Megan was very helpful and knowledgeable about the savings products to help me in my decision. Reviewed on: 11th June 2025

In branch service review

5
Megan was very helpful, polite and professional. It was a nice experience and I would recommend the society to friends. Reviewed on: 11th June 2025

In branch service review

5
Very friendly - helpful and positive. Don't think any improvement needed. Reviewed on: 11th June 2025

In branch service review

5
Situated in town useful. Today been very helpful with my enquiries. Reviewed on: 11th June 2025

In branch service review

5
Very helpful and very courteous. Reviewed on: 10th June 2025

In branch service review

5
Customer service is good. Nice friendly staff. Easy access to the bank and nice to have a chat. Reviewed on: 10th June 2025

In branch service review

5
I could not have asked for better. Reviewed on: 9th June 2025

In branch service review

5
Assistant very helpful and friendly. Reviewed on: 9th June 2025

In branch service review

5
There can be a line for the tills as long as there are plenty of tills open there is no problem. Reviewed on: 9th June 2025

In branch service review

5
Limit paperwork to complete for accounts. Reviewed on: 9th June 2025

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