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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
TJ has been very helpful explaining all the account to me and patient as had to feed baby when I arrived. Service has been exactly as I'd expect. Reviewed on: 30th May 2025

In branch service review

5
Very friendly and helpful staff. Reviewed on: 29th May 2025

In branch service review

5
Everything straightforward and pleasant staff. Reviewed on: 29th May 2025

In branch service review

5
Very pleased with is service, very professional. Reviewed on: 29th May 2025

In branch service review

5
Very organised and understanding also pleasant gave time for us to understand. Reviewed on: 29th May 2025

In branch service review

5
We have new accounts at the DBS for over 35 years and have always received excellent customer service from your branch. Always friendly and helpful and very knowledgeable about DBS products - no notes for improvement. Reviewed on: 29th May 2025

Helpful Gentleman

5
I phoned for some information about my accounts and spoke to Simon who was vey helpful and knowledgeable. Reviewed on: 28th May 2025
P H's avatar
P H

In branch service review

5
Very professional, Good sound advice. Reviewed on: 28th May 2025

In branch service review

5
Good friendly and informative service. Reviewed on: 28th May 2025

In branch service review

5
Very happy with service and the staff were polite. Reviewed on: 28th May 2025

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