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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12491)

In branch service review

5
Open at 9am, be able to put paperwork in place to move money into bonds etc. Reviewed on: 30th May 2025

In branch service review

5
Firstly efficient, very helpful - branch on high street prefer in person. Reviewed on: 30th May 2025

In branch service review

5
Would be helpful if I could call my branch directly not the HQ office. Reviewed on: 30th May 2025

In branch service review

5
Friendly service - knowledgeable. Reviewed on: 30th May 2025

In branch service review

5
Very friendly staff, I would like to see longer opening hours, late opening at least 1 night a week (until 6pm). Reviewed on: 30th May 2025

In branch service review

5
Face to face appointment, Friendly, Good information. Reviewed on: 30th May 2025

In branch service review

5
I think your staff are lovely this time and last. An excellent rate. Reviewed on: 30th May 2025

In branch service review

5
Always friendly and very helpful. Reviewed on: 30th May 2025

In branch service review

5
Appointment on time and went well. Reviewed on: 30th May 2025

In branch service review

5
Very good service, very helpful and informative. Reviewed on: 30th May 2025

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