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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Efficient appointment at time to assist us. Friendly and very helpful staff. Reviewed on: 2nd May 2025

In branch service review

5
Excellent all round, friendly, knowledgeable staff. Reviewed on: 2nd May 2025

In branch service review

5
Nicola was outstanding. Very professional but warm, helpful, pleasant and kind. Very efficient indeed. Reviewed on: 2nd May 2025

In branch service review

5
Local building society, competitive saving rate and friendly / helpful staff. Reviewed on: 2nd May 2025

In branch service review

5
Very helpful customer service, excellent. Reviewed on: 2nd May 2025

In branch service review

5
Friendly staff, helpful and knowledgeable. I opened my isa without any problems. Reviewed on: 2nd May 2025

In branch service review

5
Easy to deal with and has exactly the product we were looking for. Reviewed on: 2nd May 2025

In branch service review

5
Face to face rather than online only. Friendly and approachable. Reviewed on: 2nd May 2025

In branch service review

5
Opening two ISA, very knowledgeable, friendly. Reviewed on: 2nd May 2025

In branch service review

5
A very relaxed experience, I felt very at ease, all details explained clearly. Many thanks. Reviewed on: 2nd May 2025

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