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Darlington Building Society: Savings reviews

4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Always friendly and very efficient. Reviewed on: 2nd May 2025

In branch service review

4
The staff are great and always treat me with respect, especially Louise and Linda but I wish it would hive you a card it would be easier. Reviewed on: 2nd May 2025

In branch service review

5
Tom and Dylan are a credit to the society both very helpful young men! Thank you. Reviewed on: 2nd May 2025

In branch service review

5
Staff very polite and friendly and professional. Reviewed on: 2nd May 2025

In branch service review

5
Tom was very friendly and pleasant. He is a asset to the company it was a pleasure to deal with him. Reviewed on: 2nd May 2025

In branch service review

5
Has staff to talk to instead of robots. All staff are friendly and can sort any problems regarding accounts. Reviewed on: 2nd May 2025

In branch service review

5
There is a branch locally. They are pleasant and helpful. Appointment was on time. Reviewed on: 2nd May 2025

In branch service review

5
Excellent community, lovely people. Reviewed on: 2nd May 2025

In branch service review

5
Very helpful and friendly staff (Dylan), Local Branch, Liked access to the ales. Reviewed on: 2nd May 2025

In branch service review

5
Very pleasant and helpful staff, convenient situation. Reviewed on: 2nd May 2025

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