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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Excellent service, Friendly staff. We like coming into branch to discuss finances. Reviewed on: 2nd May 2025

In branch service review

5
Knowledgeable, friendly staff, willing to help and answer questions. Reviewed on: 2nd May 2025

In branch service review

5
First class service from Tom, everything explained in an easy to understandable manner. He is a credit to the company being very professional at all times during our appointment. Reviewed on: 2nd May 2025

In branch service review

5
Excellent customer service skills, clear explanations. Friendly and Polite. Interested in their customers. Reviewed on: 2nd May 2025

In branch service review

5
Very thorough, knowledgeable and friendly. Reviewed on: 1st May 2025

In branch service review

5
Very friendly and efficient service provided. Able to process with that I wanted to do. Good face to face experience. Reviewed on: 1st May 2025

In branch service review

5
Friendly staff. I am power of attorney and would like to be able to use online banking. Reviewed on: 1st May 2025

In branch service review

5
Easy access to funds with friendly staff adding to the difference. Reviewed on: 1st May 2025

In branch service review

5
Always friendly and helpful staff. A good range of products. Reviewed on: 1st May 2025

In branch service review

5
Elaine was very helpful when assisting us with opening a new ISA when having problems online. Reviewed on: 1st May 2025

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