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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12557)

In branch service review

5
Very helpful was Tom. Great knowledge about documents, very welcoming. Love having a branch in the town where I live and also face to face service. Not many banks / building societies offer this. Reviewed on: 14th May 2025

In branch service review

5
Very friendly staff always cheerful ready to help. Queues often have to wait - only one person serving. Reviewed on: 14th May 2025

In branch service review

5
Excellent we were given all the information to face up to what for us is a difficult subject. Thank you Megan. Reviewed on: 14th May 2025

In branch service review

5
Local service, interest rates competitive and not forcing the elderly "online". Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service. Very good giggle. Lovely lady. Reviewed on: 14th May 2025

In branch service review

5
Easy to make a face to face appointment staff always friendly, pleasant and knowledgeable. Reviewed on: 14th May 2025

In branch service review

5
Its been a very enjoyable experience with Megan so helpful and understanding with my accounts. What an asset you have in here. Not forgetting Kath who made me a coffee. Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service by Tom, good interaction for both business and personal conversations, getting to know your customer and dealing with all your needs. Very helpful and pleasant plus politeness, good ambassador for your company. Reviewed on: 14th May 2025

In branch service review

5
Helpful and pleasant staff, Always friendly. Reviewed on: 14th May 2025

In branch service review

5
Nothing, very easy to invest money. Reviewed on: 14th May 2025

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