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Darlington Building Society: Savings reviews

4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12557)

Im not the easiest but the staff are brill

3
I'm someone who otherthinks and becomes very easily agitated, it took a little while but managed in the end thanks to the amazing staff who stayed patient with me Reviewed on: 13th May 2025

In branch service review

5
Very pleased to hear about local chartable work. A real plus for me. Reviewed on: 13th May 2025

In branch service review

5
Friendly, knowledgeable staff, helpful and personable. Reviewed on: 13th May 2025

In branch service review

5
Always helpful and so good to have face to face service. Reviewed on: 13th May 2025

Could not have managed to open my ISA & transfer fun...

5
Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke) Reviewed on: 12th May 2025

In branch service review

5
Very helpful, easy to understand what was happening to my accounts very professional and easy to talk to. Made me feel that I understood everything. Reviewed on: 12th May 2025

In branch service review

4
Good experience, Staff pleasant and helpful. One annoying problem - go into branch to open specific account, need appt, no appt available for 2 weeks when you go for appointment - product no longer available. Reviewed on: 10th May 2025

In branch service review

5
Staff are fantastic and really helpful to me. Reviewed on: 10th May 2025

In branch service review

5
Friendly staff with great customer service also well presented branch. Reviewed on: 9th May 2025

In branch service review

5
Was very easy to open an ISA, Explained well and clear. Reviewed on: 9th May 2025

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