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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Also so helpful, friendly and professional - nothing ever too much trouble. Excellent service every time. Reviewed on: 24th April 2025

In branch service review

5
Very well explained and good customer service. Reviewed on: 24th April 2025

In branch service review

5
Great customer service and everything made easy. Reviewed on: 24th April 2025

In branch service review

5
Doesn't like online, happy we still have a branch. Reviewed on: 24th April 2025

In branch service review

5
Welcoming and knowledgeable staff. Reviewed on: 24th April 2025

In branch service review

5
Very helpful pleasant and professional!!. Reviewed on: 23rd April 2025

In branch service review

5
Overall really good experience prompt professional service with good information given with the opportunity to ask questions. Reviewed on: 23rd April 2025

In branch service review

5
Could do with opening a branch in the Durham area otherwise very satisfied. Reviewed on: 23rd April 2025

In branch service review

5
Very helpful took us though what we needed to know. Reviewed on: 23rd April 2025

Helpful staff

5
The Building Society staff are very helpful and my savings do well. It is just a challenge with the local branch opening hours not being conducive for working people to access Reviewed on: 23rd April 2025
Deb 's avatar
Deb

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