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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Emily who dealt with me couldn't have been nicer and more patient. I am 75 and don't always grasp things. All the staff are always pleasant and friendly. Reviewed on: 23rd December 2024

In branch service review

5
Held a savings meeting which was very well conducted with very pleasant and knowledgeable staff who portrayed good customer service. Reviewed on: 23rd December 2024

In branch service review

5
The staff were very professional - explained everything in detail, very friendly, caring, and overall excellent service. Reviewed on: 23rd December 2024

In branch service review

5
45 minutes to complete a transfer from a bond to an ISA. However, my address was not quite correct for the original bond we took out 2 years ago. Reviewed on: 23rd December 2024

In branch service review

5
Always easy to deal with, and excellent service. Reviewed on: 23rd December 2024

In branch service review

5
Darlington is local to me. I am very satisfied with all services. Reviewed on: 23rd December 2024

In branch service review

5
Very helpful staff and it's great for us and our grandchildren that Darlington Building Society have a presence on Guisborough high street. Reviewed on: 23rd December 2024

In branch service review

5
Friendly staff, they are are always happy. Reviewed on: 23rd December 2024

In branch service review

5
Local, friendly staff and easy to access. Reviewed on: 23rd December 2024

In branch service review

3
The staff are very helpful and cheery, just didn't have the interest rate I wanted. Reviewed on: 23rd December 2024

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