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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very friendly staff who speak plain English so it's all easy to understand. Reviewed on: 28th December 2024

In branch service review

4
Including some information as to what the maturity value is would be helpful in the future, please. Reviewed on: 28th December 2024

In branch service review

5
Great service and knowledgeable staff. Reviewed on: 28th December 2024

In branch service review

5
Great service, friendly and efficient. Reviewed on: 28th December 2024

In branch service review

5
Happy with the service and to roll over my bond, however I would prefer to have a book rather than a certificate. Reviewed on: 28th December 2024

In branch service review

5
Very helpful, happy and cheerful, explained everything. Reviewed on: 28th December 2024

In branch service review

5
Pleasant staff, and a high street presence. Reviewed on: 24th December 2024

In branch service review

5
Local branch and good customer service. Reviewed on: 24th December 2024

In branch service review

5
Staff were extremely helpful, informative and personable. I have opened 3 new accounts. Reviewed on: 23rd December 2024

In branch service review

5
Clear, concise, polite, happy. Treated like one of the family and easy access to Darlington BS. Reviewed on: 23rd December 2024

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