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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Everyone is very pleasant and helpful. Reviewed on: 7th January 2025

In branch service review

5
When old account matures, why can it not be rolled over to similar product without paperwork. Reviewed on: 7th January 2025

Very helpful

5
Very helpful and patient in helping to navigate the website Reviewed on: 5th January 2025
Geraint Williams's avatar
Geraint Williams

In branch service review

5
A friendly and very helpful lady, who sorted all my details without problem. Excellent service. Reviewed on: 3rd January 2025

In branch service review

5
I would prefer to have my mature ISA roll on for another term at the best rate. Rather than coming into branch. Reviewed on: 3rd January 2025

In branch service review

5
Appreciate friendly helpful center service. Reviewed on: 2nd January 2025

In branch service review

5
Joanne was very helpful and very knowledgeable about different account available which helped me decide which accounts to go for. Reviewed on: 31st December 2024

In branch service review

5
Very helpful and informative throughout the appointment. Emily was very knowledgeable and this led to feeling confident to open two accounts. Reviewed on: 31st December 2024

In branch service review

5
Excellent service. All the information we needed was provided. First class. Reviewed on: 28th December 2024

In branch service review

5
Excellent service, clear and pleased in all information given. Reviewed on: 28th December 2024

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