Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12464)

In branch service review

5
Extremely helpful and made everything straightforward, no hard sell. Great!. Reviewed on: 2nd December 2024

In branch service review

5
Meghan recognised I was dissatisfied and offered to raise a complaint. I found her very polite and calm. She also recognised exceptional circumstances and spoe to the manager to resolve the issues. Great customer service. Reviewed on: 2nd December 2024

In branch service review

5
Very helpful and sorted our our online banking and savings. Polite and friendly. Reviewed on: 2nd December 2024

In branch service review

5
Val was very helpful in the Stockton branch today. Reviewed on: 2nd December 2024

In branch service review

5
Very good experience, staff are always very helpful and willing to help. Reviewed on: 2nd December 2024

In branch service review

5
Quick, infomative, pleasant staff. Reviewed on: 2nd December 2024

In branch service review

5
Very good, pleasant and always deal with things to a high spec. Reviewed on: 2nd December 2024

In branch service review

4
On Friday 1st November I tried to phone regarding an account that had matured. I found the call irritating simply because the message telling me I would be connected asap came on every 15 seconds. After waiting 20 minutes I had heard it 80 times! I gave up. Reviewed on: 29th November 2024

In branch service review

5
Had accounts a long time, very helpful. Explained everything to me as I had just lost my husband. Reviewed on: 29th November 2024

In branch service review

5
Branch is convenient and local and staff are generally friendly. Could improve the process of going through people's personal details when other people are stood behind in the queue. Reviewed on: 29th November 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill