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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Always very helpful and nothing too much trouble. Excellent advice and information from Kathleen during my appointment. Reviewed on: 3rd December 2024

In branch service review

5
Appointment was punctual and investment details were fully explained. Reviewed on: 3rd December 2024

In branch service review

5
Keep the passbooks going and keep product rollover. Reviewed on: 3rd December 2024

In branch service review

5
Easily understanding of what I needed. Reviewed on: 3rd December 2024

In branch service review

5
I like the face-to-face service - I don't much like online. Reviewed on: 2nd December 2024

In branch service review

5
Excellent, easy, efficient, and best of all face-to-face. Reviewed on: 2nd December 2024

In branch service review

5
Very helpful and easy to understand. Reviewed on: 2nd December 2024

In branch service review

5
Knowledgeable and friendly service - Louise sorted all our requests perfectly. Great customer service. Reviewed on: 2nd December 2024

In branch service review

5
Louise, as always, was really friendly and efficient, explained everything and made the process easy. Excellent customer service. Reviewed on: 2nd December 2024

In branch service review

5
I use Darlington because they are a mutual, so stay that way! You could re-open the Hartlepool branch. I like that there are no screens/security. Reviewed on: 2nd December 2024

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