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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Emily was very helpful in the Northallerton branch, showed us online which was helpful. Happy you'er still on the high street. Reviewed on: 5th December 2024

In branch service review

5
Myself and my wife have been members of DBS for over 30 years. The staff are very professional and friendly always. I would like to particularly thank Elaine for always being kind and very helpful. Reviewed on: 5th December 2024

In branch service review

5
A reliable presence in the town centre. Pleasant, well-trained staff. Reviewed on: 5th December 2024

In branch service review

5
Could have had some recognition from the branch staff when I arrived but the rest of the experience was great. Reviewed on: 4th December 2024

In branch service review

5
Courteous and efficient staff. Nothing too much trouble. Reviewed on: 4th December 2024

In branch service review

5
Always very helpful, pleasant, and I get the information I need. Reviewed on: 4th December 2024

In branch service review

5
Very good information, all explained very well. Very pleasant and polite advisor. Reviewed on: 3rd December 2024

In branch service review

5
Competent, pleasant staff and easy to access. Reviewed on: 3rd December 2024

In branch service review

5
Natalie handled my appointment very professionally. A recent change in product availability was handled very well. She is an excellent ambassador for DBS. Reviewed on: 3rd December 2024

In branch service review

5
Staff are always helpful and friendly. Reviewed on: 3rd December 2024

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