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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Excellent service from Mai at Northallerton branch. However, absolutely no need for the amount of paperwork offered to existing customers. Reviewed on: 5th December 2024

In branch service review

5
Good face-to-face friendly service and advice. Reviewed on: 5th December 2024

In branch service review

5
Friendly, helpful staff who dealt with my transfer efficiently. Reviewed on: 5th December 2024

In branch service review

4
Did not like the service over the phone at head office when trying to book an appointment as asked too many questions for the service. Reviewed on: 5th December 2024

In branch service review

5
The lady who dealt with the transfer of account knew her job, well-informed and very easy to understand, made me feel at ease. Reviewed on: 5th December 2024

In branch service review

5
Friendly help. Easy sign-up process. Reviewed on: 5th December 2024

In branch service review

5
It is so good to be able to talk to a human, who was also very helpful. Reviewed on: 5th December 2024

In branch service review

5
Very happy. Explained everything. Very pleasant. Reviewed on: 5th December 2024

In branch service review

5
Nothing to improve on, everything goes really well, wouldn't go anywhere else. Reviewed on: 5th December 2024

In branch service review

5
Really good advice on different accounts and interest rates. Emily was very knowledgeable. Reviewed on: 5th December 2024

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