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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,418 reviews, last reviewed 23rd Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great regular saver! Great regular saver! £250 is a good amount to get into it a month. The website is easy to use. The rates aren’t quite as high as others but still real... Read more Reviewed on: 23rd March 2026
Jo B's avatar
Jo B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12418)

In branch service review

5
Very good, pleasant and always deal with things to a high spec. Reviewed on: 2nd December 2024

In branch service review

4
On Friday 1st November I tried to phone regarding an account that had matured. I found the call irritating simply because the message telling me I would be connected asap came on every 15 seconds. After waiting 20 minutes I had heard it 80 times! I gave up. Reviewed on: 29th November 2024

In branch service review

5
Had accounts a long time, very helpful. Explained everything to me as I had just lost my husband. Reviewed on: 29th November 2024

In branch service review

5
Branch is convenient and local and staff are generally friendly. Could improve the process of going through people's personal details when other people are stood behind in the queue. Reviewed on: 29th November 2024

In branch service review

5
Staff are always most obliging and extremely helpful and knowledgeable on all information I have required in the past. Reviewed on: 29th November 2024

In branch service review

5
Excellent friendly service. Well informed. Reviewed on: 29th November 2024

In branch service review

5
Saw Chantelle in Redcar today, she was extremely knowledgeable. Reviewed on: 29th November 2024

In branch service review

5
Always friendly and helpful - nothing is ever too much trouble for the staff here. Reviewed on: 29th November 2024

In branch service review

5
Came here because I was not happy to open an ISA at my bank online, I wanted to be able to open one in branch. Reviewed on: 29th November 2024

In branch service review

5
Had accounts years again and back again moving my ISA from Santander as Darlington have a better rate. Reviewed on: 29th November 2024

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