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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I missed my appointment by 30 minutes and Jasmine was a superstar and fit me in to do the transfer of my matured ISA. Great customer service. Reviewed on: 6th December 2024

In branch service review

5
Happy with everything. Always nice and friendly. Reviewed on: 6th December 2024

In branch service review

5
Very pleasant to deal with and not complicated. Reviewed on: 6th December 2024

In branch service review

5
There is a lot of paperwork when opening a new account and transferring. Reviewed on: 5th December 2024

In branch service review

5
Always friendly and forthright. Easy to understand and helpful. Reviewed on: 5th December 2024

In branch service review

5
Very pleasant and easy, well done!. Reviewed on: 5th December 2024

In branch service review

4
It is on the high street and easily accessible. Reviewed on: 5th December 2024

In branch service review

5
Very helpful meeting. Very pleasant lady. Nothing was a problem. Reviewed on: 5th December 2024

In branch service review

4
When requesting an appointment over the phone I felt bombarded for information unnecessarily. Reviewed on: 5th December 2024

In branch service review

5
I like that it is local and face-to-face. Reviewed on: 5th December 2024

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