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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
All your staff are so friendly and very helpful. Reviewed on: 29th November 2024

In branch service review

5
Staff were very friendly and happy to answer all my questions. Reviewed on: 29th November 2024

In branch service review

5
Friendly service. Information put across in an easy to understand way. Reviewed on: 29th November 2024

In branch service review

5
Appointment on time, and I was satisfied with the service I received. Reviewed on: 29th November 2024

In branch service review

5
Staff are always friendly and polite. Very knowledgeable regarding products and services. Reviewed on: 29th November 2024

In branch service review

5
Very easy to set-up new accounts and polite staff. Reviewed on: 29th November 2024

In branch service review

4
Accessible to home, friendly staff. Easy to get appointments to have face-to-face. Longstanding building society. Reviewed on: 29th November 2024

In branch service review

5
I like the fact the branch is staying open. Friendly. Reviewed on: 29th November 2024

In branch service review

5
Molly was great and very professional whilst opening my accounts. Reviewed on: 29th November 2024

In branch service review

5
Very friendly with a good overall service. Reviewed on: 29th November 2024

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