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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,502 reviews, last reviewed 15th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All our needs were met. All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026
Cinders's avatar
Cinders

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12502)

In branch service review

5
Keep the passbooks going and keep product rollover. Reviewed on: 3rd December 2024

In branch service review

5
Easily understanding of what I needed. Reviewed on: 3rd December 2024

In branch service review

5
I like the face-to-face service - I don't much like online. Reviewed on: 2nd December 2024

In branch service review

5
Excellent, easy, efficient, and best of all face-to-face. Reviewed on: 2nd December 2024

In branch service review

5
Very helpful and easy to understand. Reviewed on: 2nd December 2024

In branch service review

5
Knowledgeable and friendly service - Louise sorted all our requests perfectly. Great customer service. Reviewed on: 2nd December 2024

In branch service review

5
Louise, as always, was really friendly and efficient, explained everything and made the process easy. Excellent customer service. Reviewed on: 2nd December 2024

In branch service review

5
I use Darlington because they are a mutual, so stay that way! You could re-open the Hartlepool branch. I like that there are no screens/security. Reviewed on: 2nd December 2024

In branch service review

5
Extremely helpful and made everything straightforward, no hard sell. Great!. Reviewed on: 2nd December 2024

In branch service review

5
Meghan recognised I was dissatisfied and offered to raise a complaint. I found her very polite and calm. She also recognised exceptional circumstances and spoe to the manager to resolve the issues. Great customer service. Reviewed on: 2nd December 2024

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