Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12464)

In branch service review

5
Have been with DBS for many years and have always been satisfied with the service provided. Reviewed on: 15th November 2024

In branch service review

5
I have been with Darlington for over 20 years. I feel that the loyalty I get is amazing. The staff are happy and friendly and they help with any issues. Reviewed on: 15th November 2024

In branch service review

5
Very happy with the rates and transfer process. Reviewed on: 15th November 2024

In branch service review

4
Would like a passbook given with the fixed rate products. Reviewed on: 15th November 2024

In branch service review

5
Like being with the Darlington. Staff are patient and happy to help - I feel like a human here, not just a number. Reviewed on: 15th November 2024

In branch service review

5
Happy we were able to deal with things over the phone. Reviewed on: 15th November 2024

In branch service review

5
Happy with rates but would prefer a passbook with my account. Reviewed on: 15th November 2024

In branch service review

1
Tried for some time to rollover my ISA(45) into ISA(90) but kept hitting a brickwall. Called into Middlesbrough and Redcar who didn't seem to have time for me. Simon at your main office was very helpful and patient but it seems that we still got it wrong. Reviewed on: 15th November 2024

In branch service review

5
Meghan was very helpful and informative regarding the accounts I was interested in. Reviewed on: 15th November 2024

In branch service review

5
Friendly with up-to-date information. Reviewed on: 15th November 2024

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill