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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

4
Friendly and helpful staff. Need to put more counter staff on around the start of the month. Reviewed on: 18th November 2024

In branch service review

5
Friendly team. Happy to help and answer any questions. Reviewed on: 18th November 2024

In branch service review

4
Good overall, although we were promised coffee and are still waiting for it. Reviewed on: 18th November 2024

In branch service review

5
Always friendly and efficient. A pleasure to visit the branch. Reviewed on: 18th November 2024

In branch service review

5
Excellent service from friendly, efficient staff. Reviewed on: 18th November 2024

In branch service review

5
It's always a friendly and positive experience. Today I was served by Elaine, with whom I shared a laugh about tidying my personal financial affairs, al done with a smile and professionalism. Reviewed on: 18th November 2024

In branch service review

5
Friendly. Plastic wallets needed for passbooks and larger text needed on forms. Reviewed on: 18th November 2024

In branch service review

5
Helpful, friendly person serving. Like the face-to-face. Reviewed on: 16th November 2024

In branch service review

5
Chrissy was excellent. Everything was explained clearly and all questions were answered. Reviewed on: 16th November 2024

In branch service review

3
I have had no correspondence from you and am frustrated. Reviewed on: 15th November 2024

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