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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Experience was very satisfactory and would recommend to my friends and family. Reviewed on: 19th November 2024

In branch service review

5
Friendly, knowledgeable staff. Easily accessible offices, local society, excellent charitable donations, overall a good experience. Reviewed on: 19th November 2024

In branch service review

5
Very satisfied and all my expectations were met. Reviewed on: 18th November 2024

In branch service review

5
I like being able to talk to a real person. Reviewed on: 18th November 2024

In branch service review

5
Can't be improved. Overall I am extremely satisfied. Reviewed on: 18th November 2024

In branch service review

5
Very knowledgeable and kind staff. Made to feel very comfortable and nothing was too much trouble. Reviewed on: 18th November 2024

In branch service review

5
My husband and I were warmly greeted by Tom this morning and he explained in detail what we needed to know about our finances and made sure that we understood and were happy before leaving. We have been members for years, since we came to live here and feel there are absolutely no improvements needed. Reviewed on: 18th November 2024

In branch service review

5
The advice and service from staff has been second to none. Reviewed on: 18th November 2024

In branch service review

5
All staff are friendly and welcoming, very patient and fair. I like the fact that the customer is put first. Reviewed on: 18th November 2024

In branch service review

5
Nice friendly staff. Clean environment and coffee to boot. Reviewed on: 18th November 2024

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