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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,502 reviews, last reviewed 15th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All our needs were met. All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026
Cinders's avatar
Cinders

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12502)

In branch service review

5
Very happy with the rates and transfer process. Reviewed on: 15th November 2024

In branch service review

4
Would like a passbook given with the fixed rate products. Reviewed on: 15th November 2024

In branch service review

5
Like being with the Darlington. Staff are patient and happy to help - I feel like a human here, not just a number. Reviewed on: 15th November 2024

In branch service review

5
Happy we were able to deal with things over the phone. Reviewed on: 15th November 2024

In branch service review

5
Happy with rates but would prefer a passbook with my account. Reviewed on: 15th November 2024

In branch service review

1
Tried for some time to rollover my ISA(45) into ISA(90) but kept hitting a brickwall. Called into Middlesbrough and Redcar who didn't seem to have time for me. Simon at your main office was very helpful and patient but it seems that we still got it wrong. Reviewed on: 15th November 2024

In branch service review

5
Meghan was very helpful and informative regarding the accounts I was interested in. Reviewed on: 15th November 2024

In branch service review

5
Friendly with up-to-date information. Reviewed on: 15th November 2024

In branch service review

5
Excellent, Maghan spoke very clearly and I fully understood all that I was told. Reviewed on: 15th November 2024

In branch service review

5
Easy transaction, and great customer services. Reviewed on: 15th November 2024

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