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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very efficient and clear in explaining the various savings accounts and interest rates. Reviewed on: 11th November 2024

In branch service review

5
Fabulous customer service. Meghan was very helpful and courteous and discussed all my options to me before deciding the chosen account. Reviewed on: 11th November 2024

In branch service review

5
A debit card for our accounts would be useful. Reviewed on: 9th November 2024

In branch service review

5
Explained everything clearly and I understood everything. Reviewed on: 9th November 2024

In branch service review

5
I had a lovely experience today. Meghan looked after me really well. Reviewed on: 8th November 2024

In branch service review

5
Efficient, very friendly, and excellent customer service. Reviewed on: 8th November 2024

In branch service review

5
An amazing time in branch in Bishop Auckland, service doesn't need improvement. Reviewed on: 8th November 2024

In branch service review

5
Friendly and very thorough, well explained, very professional. Really nice, good experience. Reviewed on: 7th November 2024

In branch service review

5
Smiley faces, friendly service, and nice branch. Reviewed on: 7th November 2024

In branch service review

5
Every branch I go in is always friendly and helpful. Reviewed on: 7th November 2024

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