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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
You are friendly, helpful and don't need improving. The staff are wonderful. Reviewed on: 13th November 2024

In branch service review

5
Received first class service from Karen today. Reviewed on: 13th November 2024

In branch service review

5
Friendly and helpful staff, they explained everything in an easy to understand way. Reviewed on: 13th November 2024

In branch service review

5
Friendly, knowledgeable, efficient staff. Love the convenience of the local branch - it's very important for rural areas. Reviewed on: 12th November 2024

In branch service review

5
Good place to bank. I think you need better internet access and a better website though. Reviewed on: 12th November 2024

In branch service review

5
All very straightforward, went as expected. Reviewed on: 12th November 2024

In branch service review

5
Lovely pleasant staff and nice branch. Reviewed on: 12th November 2024

In branch service review

5
I came in today to put some money away. Lady was lovely, explained everything to me. Very happy. Reviewed on: 12th November 2024

In branch service review

5
Sometimes the queue at the desks is long, it's much better when we are able to make appointments. Reviewed on: 11th November 2024

In branch service review

5
Friendly local branches. I value face-to-face contact when dealing with investments. Reviewed on: 11th November 2024

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