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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Brilliant service - they were able to put up with my humour :). Reviewed on: 4th October 2024

In branch service review

5
I like to go to Darlington Building Society because it is local and I am able to speak to someone at the branch. Karen had been very helpful today, thank you. Reviewed on: 4th October 2024

In branch service review

5
Pleasant staff. Easy to deal with. Reviewed on: 4th October 2024

top quality customer service

5
called customer services re saving and had the pleasure of speaking to Simon. We are are old & were thankful for his patience. All our queries were dealt with satisfactorily and we left the call very satisfied, thus confirming our belief in good old fashioned customer service. Reviewed on: 4th October 2024
John and Mary's avatar
John and Mary

In branch service review

5
Charley was extremely helpful as I had no clue about ISAs. They gave me lots of information and explained other options for future reference. Reviewed on: 3rd October 2024

In branch service review

5
Very easy, most pleasant young man who explained it all very well for me. Reviewed on: 3rd October 2024

In branch service review

5
Sandra has explained everything to us very clearly. Reviewed on: 3rd October 2024

In branch service review

5
Very friendly staff who will always help you get the right deal. Reviewed on: 3rd October 2024

Great customer service.

5
Called today needing help and Simon went above and beyond to assist us. Staff in Guisborough office always friendly and helpful. Reviewed on: 2nd October 2024
Angela W's avatar
Angela W

In branch service review

5
Personal service, i.e. people. Friendly and professional. Reviewed on: 2nd October 2024

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