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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Excellent service, thank you! Everything was explained very clearly and she was a very lovely lady. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Fantastic service - informative and friendly. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Lovely customer service skills today by Julie. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Well impressed, very straightforward. Pleased you are still a traditional branch based building society - the funds we transferred to you today are from a branch that has unilaterally decided it will only take business online - something we cannot do. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
It is important for me to be able to visit an office, also to speak to a human (on the phone) as I do not use online or mobile facilities. Keep the branches open please!. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
It is convenient for me, the staff were helpful and polite and all was efficiently carried out. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Precise and understandable advice. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
You answer the phone quickly; you have branches open and don't force internet banking. The staff are pleasant, especially Emily in the Northallerton branch. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Welcome, friendly service. Good Atmosphere. Megan was informative. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Local branch, face-to-face, this I like. Reviewed on: 17th September 2024
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Verified Member

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