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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
When I come in, staff are always happy to help and they are lovely staff. Reviewed on: 18th September 2024

In branch service review

5
The member of staff was nice and let my mum sit to be served. More staff on would be good as it was a busy lunchtime and there was only one person. Reviewed on: 18th September 2024

In branch service review

4
Just put more staff on when there are queues. Reviewed on: 18th September 2024

In branch service review

5
Nice and friendly - but could do with a cashpoint/card account. Reviewed on: 18th September 2024

In branch service review

5
I always have an excellent service. Reviewed on: 18th September 2024

In branch service review

5
Felt comfortable and at ease with the service, I was treated with politeness. Reviewed on: 18th September 2024

In branch service review

5
Friendly, helpful service done in a very professional way. Reviewed on: 18th September 2024

In branch service review

5
Friendly, helpful, efficient staff. Reviewed on: 18th September 2024

In branch service review

5
Great customer service and extremely helpful and happy staff. Reviewed on: 18th September 2024

In branch service review

5
The speed at getting appointments. Reviewed on: 18th September 2024

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