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Darlington Building Society: Savings reviews

4.87
Based on 12,502 reviews, last reviewed 15th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All our needs were met. All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026
Cinders's avatar
Cinders

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12502)

In branch service review

5
Kathryn and Tom were so helpful and kind. Reviewed on: 21st September 2024

In branch service review

5
Kind, friendly service on the high street. Reviewed on: 21st September 2024

In branch service review

5
Local branch, professional service, contributors to local groups. Reviewed on: 21st September 2024

In branch service review

5
Savings planning sorted - next appointment arrange and everything fully explained. Reviewed on: 21st September 2024

In branch service review

5
Quick, professional, informative, friendly. Reviewed on: 21st September 2024

In branch service review

5
I hear you are closing on Saturday mornings - it is very disappointing. We will transfer to the Newcastle. We are long established customer of yours - sorely disappointed. Reviewed on: 21st September 2024

Problem Solved

5
I sent an email to customer support when I was locked out of my account. Simon McCabe called me back. Simon talked me through the process of getting back into my account. He was patient, friendly and professional. Reviewed on: 20th September 2024

Very helpful and efficient and led me through the se...

5
Very helpful and efficient and led me through the setting and registering for Darlington online. Reviewed on: 20th September 2024

In branch service review

4
I am worried about being able to get my benefit money when you are closed on Wednesday and Saturday. Reviewed on: 20th September 2024

In branch service review

5
Good, efficient, and clear information. Reviewed on: 20th September 2024

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